What if the screen goes grey or black?

This issue is usually caused by a loss of internet connection.

1. Ensure that the computer is connected to the internet
2. Visit https://www.sokikom.com/test_computer and click “Test Computer”
3. If something in the “Requirements” section is red, you can take appropriate steps
4. If all “Requirements” are green, click the “Test your speed” link and record the result.
5.Contact us at support@sokikom.com if you have more questions.

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